REEDS Jewelers proudly celebrated its 75th Anniversary in 2021. The retailer also carries the world's most luxurious brands: David Yurman, Rolex, Roberto Coin, Mikimoto, TAG Heuer, and Pandora to name a few. This is based on anonymous employee reviews submitted on Glassdoor. In my opinion, there is no excuse for this. Worst customer service Ive had in a long time. Whether you consider corporate entities like Tiffanys, or the family owned community jeweler, they simply cant keep up. REEDS Jewelers celebrates its 75th Anniversary in 2021. How can I get a job at Reeds Jewelers? In fact, despite being vastly superior to Reeds lower quality offerings, the James Allen ring is even cheaper than those as well. Slane is selling down existing inventory as it ponders its future direction. I will not be purchasing again. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); DISCLAIMER: We don't use your email for marketing. From store closures to employee benefits, here's how U.S. specialty jewelers are handling business in the midst of COVID-19. Upon closer inspection all I could see were the inclusions when looking at them. I hope you enjoy your order. The excess chain behind the pendant display was not secured in the little zip lock or secured at all. He officially became president and CEO in 1985. Beyond this, I find little to redeem this company. From its beginnings in 1946 as a single store in Wilmington, North Carolina, REEDS has since become a true American success story as a full-service multichannel retailer with stores in thirteen states and a leading ecommerce website, REEDS.com. Please call 1-800-DIAMOND (1-800-342-6663) and press 4, to set up inspection or repair services with our Authorized Repair Department. Hello Yolanda,Thank you for the review! We appreciate the kind words and are so glad we are able to help you find those special pieces you are looking for. Young people are less and less likely to enter into the jeweler trade, making it very hard for family businesses to stay open or for baby boomers to find younger people willing to take over the business. Millennials are more internet savvy, and prefer looking for the best deal over loyalty to local stores. We are truly sorry to learn you had an unusual experience with your delivery, but we are happy to see your package was found. 1ct Pear Lab Grown Diamond Solitaire Engagement Ring. You just have to be really good to survive and prosper.. First time visiting Reeds which is a chain jewelry store. REEDS Jewelers is an Equal Opportunity Employer. No questions asked returns within 30 days of shipment. Poorly cut diamonds emphasize inclusions and yellow tints, and this was a common theme in their engagement rings. It s located in a mall with lots of other jewelers. 5 GET PROMO CODE More details Send to my email User Submitted $25 OFF $25 Off Purchases Over $100 + Free Shipping The implementation process began in May 2020 and by August nearly all marketing communication had been transitioned onto the marketing platform. I ordered a Kendra Scott necklace and earrings set from Reeds on 10-22-21 and I paid for 2-day shipping as it was going to be a gift. Though most operate under the reeds jewelers name in malls where reeds has already staked a claim stores are called mills jewelers. Earn 3% Back on Purchases made with your REEDS Jewelers Credit Card to use as cash towards your next purchase, Earn 3% Back on Purchases made with your REEDS Jewelers Credit Card to use as cash towards your next purchase., Take a photo or upload an image to find similar items. 35 were here. Love Reeds , Hello Melissa,Thank you for taking the time to leave a review! REEDS Jewelers is located at 375 Western Blvd Suite 374 Jacksonville NC 28546. REEDS also offers beautiful value-priced jewelry to fit discerning shoppers of all budgets. Hello Chiana,We appreciate you sharing your experience! Popular brands and designers include: David Yurman, Roberto Coin, Gucci, Forevermark, Pandora, Swarovski, and Alex and Ani. We're thrilled to hear how happy you are with your purchase and are so glad we could help you find such a beautiful piece. Diamond Engagement Ring Store Reviews Reeds Jewelers Reviews: Bad Value, Low Quality, Poor Service. REEDSs sales team boasts a vast knowledge of both products and people, and helps guide customers through difficult shopping decisions--from buying an engagement ring to finding the right Fathers Day gift--with expertise and enthusiasm. No questions asked returns within 30 days of shipment. We cannot wait to serve you again!Kind regards,Amanda REEDS Customer Care. Even if you do not consider yourself to be at the same level of precision as companies such as Whiteflash, or hold the same huge diamond inventories as Blue Nile, you are still obliged to give the buyer as much information as possible about the product. There's no impact to your credit bureau score! It is clear that they are not diamond specialists in the same way that James Allen and Whiteflash are. When I called on the day expected to arrive, the designer was being notified as I never received any email updates. PLEASE NOTE: REEDS Jewelers, Inc., headquartered in North Carolina, and its catalog and web site, REEDS.com, are not associated with any other jewelry chain using the name REEDS or REEDS Jewelers. Reeds Jewelers of Niagara Falls Inc. Get Reeds Jewelers at Millcreek Mall reviews ratings business hours phone numbers and directions. Very pleased with the service I received! The company strives to make every customer feel like family with personalized service, close attention to detail, lasting quality, and timeless style. Family owned and. The stress of having a salesperson hovering over you can be off-putting. It has also given consumers a powerful tool to browse multiple jewelers and compare prices from the comfort of their sofas. The team that I was working with really family based which most of the company is the same way. Up to 7 cash back Manage Your Card Apply For a REEDS Card See if you prequalify for a REEDS Jewelers credit card. As you are about to see, we will find diamonds that are superior to their high quality offerings for better prices than their low quality rings. Searching for Is Reeds Jewelers Going Out Of Business information? In May 2008, "National Jeweler" magazine listed Reeds Jewelers as the ninth largest North American Retail Jewelry chain. Here is a gorgeous 1.02ct J color, I1 clarity excellent cut diamond from James Allenfor $2,610. Bills motto was The harder you work, the luckier you become. To that end, REEDS was one of the first jewelers to provide late-night hours to give customers greater shopping convenience. Reeds Jewelers of Niagara Falls Inc. Well when I walked into Reeds Jewelers I had no idea the tremendousmarvelous experience I would haveWhether it was Andrea Amber Bethany Sonia Taylor or Valeria they all treated me like royalty greeting me with engaging smiles such care and concern for my interest in acquiring an engagement ring and wedding bands for our pending. As soon as we stepped in we were greeted by a really nice man named Matt I think. As they built their business, they built their family, and all four children grew up working at REEDS. Upon arriving at REEDS, Alan began instituting major changes to modernize the growing company. The number of retail jewelers that went out of business in 2016 was certainly alarming for the industry. Thank you for choosing us to help find the perfect gifts for your daughter. Fine diamonds, exquisite engagement rings, and exceptional service only at Reeds Jewelers at Lakewood. REEDS worked with dotdigital to unlock single customer view capabilities that integrated data from its point of sale and online subscriber data, allowing the team to build a 360-degree view of an individual shopper. I had to hunt my package down at a different post office. I already have actually:-), Thank you for the fantastic review, Jessica! jewelry collections Contact us to answer any inquiry or to book an appointment with our dedicated staff. Mecah OMeara Follow the links below to find all the information you need and more. Learn More. I had to call and make reports in order to find my package. We're so glad that you found us and that we were able to help you locate such a beautiful ring. There are 8 companies in the Reeds Jewelers of Niagara Falls Inc. Perhaps you will pick up a sterling silver necklace or a charm that takes your fancy, but that is the level of Reeds. Warden Sons has been a leader in providing products and services in flow and process control across multiple. Those who fail to optimize their online presence via e-commerce will certainly join the hundreds of retail jewelers who have already closed their storefronts for good. Their imaging technology is the same as inspecting a diamond with a jeweler's loupe. Now, this would be fine, if the focus was placed upon the quality of the jewelry as oppose to marketing, but sadly there was little to redeem Reeds in that area either (more on this later). "REEDS has focused on putting its . Dive watches are known for their bold colors. Reeds was great at communicating, very helpful and kind. Congratulations To Nick And Jessica We Never Get Tired Of Seeing Your Amazing Photos Rose Engagement Ring Traditional Diamond Rings Womens Engagement Rings. You can find much higher quality diamonds and engagement ring settings elsewhere. Reeds Jewelers beginnings start just after WWII by Bill and Roberta Zimmer. REEDS has become an inspiring example of the American dream, growing from a small mom-and-pop shop to one of the largest jewelers in the country with 61 stores and approximately 750 employees. Verification can help ensure real people write reviews about real companies. Unfortunately, the necklace was set to be sent to the celebration destination in another state, arriving the next day after we left. NO ONE ever came out to ask if they could help me. We saw two one carat diamonds (one round, one princess) that were incredibly poor quality for $3,799. 2022 Your Diamond Guru. Visual Search Icon that toggles a pop up for uploading an image for visual search. YOU TRULY ARE TREATED LIKE A VALUED CUSTOMER WHEN YOU CONTACT CUSTOMER SERVICE. In 1946, he and his wife Roberta bought a small jewelry store in downtown Wilmington, North Carolina and changed its name to REEDS Jewelers. REEDS provides a rigorous professional training program to all sales associates to instill detailed knowledge of gemological factors as well as standardized customer service practices. With quality selection, budget friendly prices, and expert support, consider Brilliance.com the next time you want to treat yourself, or a loved one, to a little something special. REEDS Jewelers is the largest family-owned retail jewelry chain in North America, selling diamonds, watches, and a large selection of fine jewelry. The overhead for online jewelers is minimized, and price comparisons with other platforms keeps markups lower as well. We actually had to wait almost 45 minutes before there was someone to help us. . 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