Help us make this company more transparent. Carvana | Buy & Finance Used Cars Online | At Home Delivery BUY OR SELL YOUR CAR 100% ONLINE Trucks Hatchbacks Sedans Coupes Electric SUVs Get Pre-Qualified See your actual monthly payment. Wed love to hear what you think so far and how we can do better. High School Diploma or equivalent required, Bachelors Degree preferred. Find out more about, 41% of CARVANA employees would recommend working there to a friend, Get started with your Free Employer Profile. Customer Care at Carvana means delivering a one-of-a-kind experience to each and every Carvana customer, as if they were our own Mom. 19% of Carvana employees are Hispanic or Latino. My favorite part about Carvana is the care for the people. Get Pre-Qualified Sell or Trade Your Car Get an offer in just 2 minutes. My favorite part of working for Carvana is being able to bridge the gap for people who have struggled through some terrible and unprecedented times. Home; About; Contact; Careers; Contact Us. From the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Carvana competitors include Copart, Pep Boys, Lithia Motors, CarMax, The Home Depot, O'Reilly Auto Parts, AutoZone, Advance Auto Parts, Staples, Pilot Flying J, Fry's Electronics, CarsDirect, ADESA, ABRA Auto, Mercedes-Benz USA, Parker Global Strategies, Car Spa. A positive drug test result can void any worker's compensation claims and can result in disciplinary action up to and including termination. Personally, I have been working in the auto industry for almost 3 years and I can say without question, Carvana has redefined the industry. without ever having to make a trip to the dealership or haggle with a salesperson. Not too many questions asked. From the hiring process, to the training regiment, to the leadershipeverything has been top notch. Employees also rated CARVANA 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities. 41% of employees would recommend working at CARVANA to a friend and 27% have a positive outlook for the business. This role is permanently remote, working from home. Data science, algorithms, artificial intelligence tools, we have all that too! VIRTUAL CUSTOMER CARE ADVOCATE (FULL-TIME)$16 Hourly | Working Remotely From Indiana, Iowa, or Nebraska. Check out the featured list of the top 50 companies published in WIT's Redefining the Road Magazine. Read employee reviews and ratings on Glassdoor to decide if CARVANA is right for you. For anyone near the Tempe Offices, there will be a Drive-Thru service for returning your equipment and/or badges. Want to join our team of PMs? My coworkers are awesome, smart, funny people that hustle right along with me. We've made it our mission to take the pain out of the car buying by replacing it with a hassle-free experience focused squarely on serving the interests of our customers. However, our main job as a Customer Advocate is to give the customer a wonderful experience whether we are delivering a new vehicle or buying theirs. Location: HQ2 1721 W Rio Salado Pkwy Tempe, AZ 85281. There is also plenty of room for you to grow within the company. Our Virtual Customer Care Advocates are responsible for guiding customers through the vehicle financing process and collecting documents necessary for purchase completion, while also protecting against fraudulent activity. You will drive and load a car hauler, but no special skills or license are needed. Carvana customers, visit yourvehiclecare.com to find out what to do if your vehicle is in need of repair. The transition from being the manager of a restaurant to having the amazing experience of working at Carvana is just thatamazing! Week Of 11/28: Monday-Wednesday from 10am-4pm MT. 54% of job seekers rate their interview experience at CARVANA as positive. Dental Benefits, Medical Insurance, Stocked Kitchen, Disability Insurance, Life Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Vision Benefits, Dedicated Diversity & Inclusion Lead, Flexible Work Arrangements, Work From Home, Professional Development, Team Building Events, Equity Incentive Plan, Discounts, Tuition Assistance / Reimbursement, Retirement Plan (non-401k), 401k (with matching), Back-up Dependent Care Program, Employee Assistance Program, Paid Parental Leave, Paid Holidays, Unlimited PTO. Other top shareholders of the company include: Zippia gives an in-depth look into the details of Carvana, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Carvana. Sure, the job can get a little physical at times, but trust us, you got this. Vehicle condition/quality, having to disappoint customers when logistics breaks down or verifications team does not do their actual job. Ernest Garcia III - Wikiwand (CEO / President), Ryan S. Keeton (Co-Founder, Chief Brand Officer), Benjamin Huston (Chief Operating Officer). Find your career in cars now. .cls-3 { fill: #fff; } The most common ethnicity at Carvana is White (53%). Having problems? Since 2013, Carvana has been providing car shoppers a better way to buy a car. None of the information on this page has been provided or approved by Carvana. Which is why giving back to local communities is an important part of our company's mission. Research Summary. The background of the job was clearly communicated. We do a little of everything in the hub, from detailing and paperwork to completing deliveries and vehicle purchase events. At Carvana, we thrive on change, in fact, its what sets us apart. Income Verification and Employment Verification Differences & The Online Shopping Experience @Carvana | Skip The Dealership & Buy Online @ Carvana.com T: (800) 937-5449 (U.S.) or (718) 921-8124 (International) All answers shown come directly from CARVANA Reviews and are not edited or altered. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. -No job security -Popularity contest amongst managers/ team leads -The company is terrible at forecasting and predicting leading to worry over job stability constantly. I look forward to what the future brings with this company and anyone thinking of working here will definitely do the same. Encouraging and supportive work environment (YOUR GROWTH IS OUR GROWTH). Top Companies for Women to Work For in Transportation Named by WIT, and really show the values that the company is about, with little understanding about the work itself and poor training. We would like to show you a description here but the site won't allow us. We have big hearts and big dreams. FULL-TIME VIRTUAL CUSTOMER ADVOCATES WANTED. It has an unusually high proportion of employees who are members of the Democratic Party, at 86.0%. We would like to show you a description here but the site won't allow us. CARVANA has an overall rating of 3.0 out of 5, based on over 2,162 reviews left anonymously by employees. This is based on 2,129 anonymously submitted reviews on Glassdoor. Even more, by cutting out dealership overhead, Carvana saves customers thousands of dollars per purchase, resulting in a better car buying experience at a better value with no hidden fees. Redefining the Road magazine named us a recipient of the 2019 Top Companies for Women to Work for in Transportation. Employees at Parker Global Strategies earn an average of $57,380 per year, and the employees at ABRA Auto earn an, Best Automotive Companies to Work For in Arizona, Best Automotive Companies to Work For in Tempe, AZ. Sometimes teams get left out such as QC which impacts grading and processes we should or should. Have you worked at Carvana? Carvana has not only improved car buying, it's helped improve me., As a field advocate for just over a year, I have been able to deliver next-level car buying experiences for our customers and have enjoyed every single moment of it. Check out the featured list of the top 50 companies published in WIT's Redefining the Road Magazine. Log in to Workday Peakon Employee Voice Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. Compensation, raises, promotions, company dinners and events. High School Diploma or equivalent is required. The estimated hourly pay at CARVANA ranges from approximately $10.94 per hour for Freelance Photographer to $24.98 per . State of the art technology and innovation allow our customers to shop an inventory of 10,000+ cars online, getting a complete view inside and outside each vehicle. Carvana is a forward-thinking workplace in which everyone is welcomed and celebrated for their differences. Can You Answer These Product Manager Interview Questions? 1. All Rights Reserved | Privacy Policy, "A day in the life of a customer advocate starts with one question, How am I going to deliver the most exciting and memorable car buying experience possible today and how am I going to do it while juggling all the unforeseen obstacles that can and will come my way? And so, in the skillful and exhilarating act that is being a customer advocate, I spend my day problem solving and improvising in ways I didnt even know I was capable of. Friendly people Great values Promote from within - easy movement Company location is in Tempe, Sometimes there is lack of communication - may take a while for actions to be taken on feedback from their employees Processes change FREQUENTLY - may be too much for some people, -Great at hiring personalities -Was a once fun and exciting environment. Customer Care at Carvana means delivering a one-of-a-kind experience to each and every Carvana customer, as if they were our own Mom. Fun and playful work environment (FUN DRIVES US). When people sell their car to Carvana, you give them paperwork to sign. Carvana may also be known as or be related to CARVANA CO., Carvana, Carvana Co, Carvana Co., Carvana Group, LLC, Carvana LLC and Carvana, LLC. We'll send you to your own login page, where you can access your account directly. Carvana employees are most likely to be members of the Democratic Party. Besides, youre also delivering a great experience, and when it comes to that, youre a natural. Additionally, the magazine received more than 150 nominations, and almost 11,000 votes. So if youve got a knack for making folks feel special, youre perfect for this. Verify your email to use filters. Family that really cares about each other. A big thank you to all of you that voted for Carvana, and be sure to give our drivers a friendly honk the next time youre on the road. Carvana's culture and Advocate Principles consistently put people first. A big thank you to all of you that voted for Carvana, and be sure to give our drivers a friendly honk the next time youre on the road. The estimated salary at CARVANA ranges from approximately $34,391 per year for Vehicle Technician to $140,797 per year for Senior Product Manager. Carvana offers a comprehensive benefits package including 100% employer-paid medical premiums for Employee Only, dental and vision offerings, free Life Insurance, Flexible Spending and Health Savings Accounts (with employer contribution), and a 401 (k) Plan with a Company Match. Wit 's Redefining the Road Magazine named us a recipient of the 2019 companies! } the most common ethnicity at Carvana means delivering a one-of-a-kind experience to each and every Carvana,! Artificial intelligence tools, we have all that too down or verifications does! Employees also rated Carvana 3.2 out of 5, based on 2,129 anonymously submitted reviews on to... Encouraging and supportive work environment ( fun DRIVES us ) at 86.0 % and every customer. Near the Tempe Offices, there will be a Drive-Thru service for returning your equipment and/or badges 1721 W Salado! Year for vehicle Technician to $ 24.98 per restaurant to having the amazing experience of working here will do... 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