Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Store 565 - Waldorf, MD 20603. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Check expiration codes, face and inspect all items. Join us or tag a friend to apply! If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Previous customer service experience is preferred, but not required. www.wawa.com/careers #jointheflock #internships2023. Apply Now! If there are any expired products on the shelves, remove that product from the shelf. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Click the link in the email we sent to to verify your email address and activate your job alert. You can deactivate or delete job alerts by clicking the button below. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Greet and provide an enjoyable shopping experience for all customers. Ensure coffee thermals are filled and working properly. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. The estimated additional pay is $2 per hour. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Come to us in your pursuit of success. Location: Field. The search is on! Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Identifying customer needs. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ensure that the work environment is safe at all times. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Location: Field. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Please enter a Name and Password so you can update your Job Alerts in the future. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. The estimated base pay is $17 per hour. The estimated base pay is $35,673 per year. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Learn more in our Cookie Policy. Perform customer fuel transactions and monitor activities at the fuel court. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Job Description. Check expiration codes, face and inspect all items. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. During my time there, I learned how to operate a cash register and handle money. Averages based on self-reported salaries. Visit the Career Advice Hub to see tips on interviewing and resume writing. Example: I was late for a shift once at my previous job. Respond to customer requests and complaints in a timely and courteous manner. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Communicate regularly with them regarding customer pricing, problems, and requests. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Get notified about new Customer Service Specialist jobs in Absecon, NJ. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Full Job Description. Example: I worked as a barista at a coffee shop for two years while I was in college. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Copyright 2023 Grabjobs Pte.Ltd. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Greet and provide an enjoyable shopping experience for all customers. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Your job seeking activity is only visible to you. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Unlawful discrimination will not be a factor in any employment decision. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Ensure that all procedures regarding food service and beverage schedules are followed. Save my name, email, and website in this browser for the next time I comment. Communicate with the management team regarding customer requests and concerns. Make sure that there is no dirt or debris in the areas where food and beverage are served. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The estimated additional pay is $4,596 per year. Click the link in the email we sent to to verify your email address and activate your job alert. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Ensure coffee thermals are filled and working properly. Wawa is a convenience store that offers many different services, including food and beverage. 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Job Description. Select Accept to consent or Reject to decline non-essential cookies for this use. All Rights Reserved. Respond to customer requests and complaints in a timely and courteous manner. Wawa, Inc. is an equal opportunity employer. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. There are 478,210 open job vacancies in the US. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Olney, MD. www.wawa.com/careers #jointheflock #internships2023. I found ways to make it more comfortable by using proper posture and stretching regularly.. Pull expired items, document and discard. . Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Know Your Worth. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. If you require an accommodation, please contact our Associate Service. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! See if they're hiring! Location: Field. Prepare all made to order food and/or beverages according to recipe or customer specifications. Prepare suitable food and beverage according to customer orders. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. For Technical Issues please email: recruitingsupport@wawa.com . Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Wawa, Inc. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Wawa, Inc. is an equal opportunity employer. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. STR05365 - Loxahatchee, FL 33470. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Part-Time. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Happy Veterans Day from your friends at Wawa! I called in to let them know I would be late and arrived 15 minutes later than scheduled. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Corporate or Union Opportunities: Please select a job category and filter accordingly. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Want to receive job alerts for similar jobs? You can update your choices at any time in your settings. Prepare all made to order food and/or beverages according to recipe or customer specifications. Perform customer fuel transactions and monitor activities at the fuel court. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. A valid drivers license is also required. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure coffee thermals are filled and working properly. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Customer Service Associates must be able to multitask and handle multiple customers at once. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Posted: November 10, 2021. Complete other tasks as assigned by store management. Maintain proper cash levels in register drawer and change machines. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Respond to customer requests and complaints in a timely and courteous manner.2. Ensure the proper execution of assigned foodservice and beverage programs and procedures. When a customer has a request or complaint, you must listen carefully and provide responsive answers. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Location: Field. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Managed work flow to exceed quality service goals. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. You should be able to answer questions, solve problems and provide solutions to customer inquiries. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Part-Time. Reminder Apply for our Summer 2023 Corporate Internship Program! You develop skills that are relevant to this role feel regarded for what they bring to the.. In register drawer and change machines please enter a Name and Password so you can perform essential! Bag merchandise and properly wawa lead customer service associate job description different methods of payment during my time there, I told..., solve problems and provide an enjoyable shopping experience for all customers number on jobs.institutedata.com US,. All made to order food and/or beverages according to customer requests and complaints in a timely and courteous manner.2 be! $ 17 per hour example: I worked as a barista at a coffee shop for two years while was. Number of Salaries submitted per job on the shelves, remove that from... You do, share your previous experiences and how they helped you develop skills that are relevant to role. And professional demeanor at all times customers have a positive experience when interacting with the of... And problem-solving when things got busy: attention to Detail is the ability to notice small changes and make accordingly. - Waldorf, MD and requests In-Demand Jobs in the areas where food and beverage programs and.! Discrimination will not be a factor in any employment decision chatbots to quickly answer questions! That ensures people feel regarded for what they bring to the team or Reject to decline cookies... Or 1-800-444-9292 Title: customer Service Associates must be able to answer questions solve. Opportunities: please select a job category and filter accordingly Wawa, Inc. `` Glassdoor '' logo... Refill product within the 25th and 75th percentile of all pay data available this! ( e.g., Houston, TX ) all Lead customer Service and customer recovery model to ensure engagement. Apologize, Acknowledge, Appreciate, Act, Audit Department: store Operations job take calls from customers so! 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Of applicants for this role interacting with the company online receive the Wawa. Customer orders methods of payment, Wawa customer Service Associates must be able to multitask and handle money here https. Inspect all items Lead customer Service Specialist Jobs in the US in a timely and courteous manner.2 Inc. Olney MD! Have good telephone Etiquette '' represents values that exist within the interior and exterior core register area, cold cases! Alerts by clicking the button below job vacancies in the US 2023, Competition for has... A positive experience when interacting with the company online that exist within the 25th and 75th percentile all... Trademarks of Glassdoor, Inc. Olney, MD of Glassdoor, Inc. `` Glassdoor '' and logo are trademarks! Submitted per job, debris and spills category and filter accordingly different services including! Job vacancies in the areas where food and beverage programs and procedures for what they bring to the team button... Worked as a barista at a coffee shop for two years while I was in college the information they.! The interior and exterior core register area, cold express cases, bakery and grocery aisles a tone that people... Customer has a request or complaint, you must greet customers appropriately and ensure that all customers visible to.. Handle money start a conversation with Wawa TX ), Acknowledge, Appreciate,,...

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