operations manager doordash interview

The average salary for an Operations Manager at Doordash is $87,246. Right now, though, Im happy to stay where I am. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. Free interview details posted anonymously by DoorDash interview candidates. Now that we've implemented a Linked List challenges implement a linked list , let's start operating on it! How would you develop the AirBnB recommendation algorithm for guests? Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. Deciding on the features for the company's products. Lets say youre working on Doordash demand-side deliveries. 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How will you enhance the worst customer experience after a good Instacart order placement? However, comp hasn't been discussed yet (first call was with Hiring Manager) so I wanted to know if it was worth my time. Whatever Im doing, I have to understand whats happening on the ground. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. How do you handle high-pressure situations? How much does an Operations Manager make at companies like DOORDASH in the United States? How do you prioritize tasks and resources to meet deadlines? Im also tracking growth and making sure we hit our numbers. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. Filter Found 39 of over 1.5K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at DoorDash Experience Positive 15% Negative 77% Neutral 8% Getting an Interview Their sense and pri interview is pretty standard (eg see Facebook sense and pri) make sure to focus on marketplace and marketplace metrics. This can be used as a marketing tool to encourage Dasher sign-ups. Looking for the best operations manager interview questions to ask candidates during your hiring process? Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. If this were a play, I would say we just finished act one this year. One of the things I love about DoorDash is that everyones so collaborative and tight-knit even though were spread all across the country. We address this by emphasizing communication and collaboration, and we err on the side of over-communicating to make sure were getting the right information to the right people. Tell me about yourself and why you want to become an Operations Manager?Q. I've seen some older posts putting it at around 110-115K cash with 50-80K equity but wasn't sure if that was still true. How do you handle customer feedback or suggestions? What the interviewer will assess If you can come up with ideas in a short period of time. With centralized registers, we typically have to go through one or more intermediaries to ensure the Career Paths for Software Engineers What strategies do you use to reduce operational costs? Your answer will likely address these pain points. These were the exact questions I got asked as well. Similarly, were able to really dig in and specialize to best serve each type of user. The first interview will be conducted over the phone with a product management recruiter. What strategies do you use to ensure quality control? Interview process at DoorDash Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 65% About a week 22% About two weeks 7% More than one month 3% About a month 3% Most reported steps They have no interview 58% Background check 49% Other 12% Phone call/screening 12% On-site interview 7% Least reported steps doordash strategy and operations interview. Create and develop . This February, in collaboration with our Black@ Employee Resource Group, we continue to acknowledge and reflect on the significance of Black history while embracing and embodying this years theme of Black Resistance. This knowledge is important when interviewing with recruiters, hiring managers, and other employees to demonstrate how you fit with the company. These interviews typically take place in the second round, following your initial screening, and they are designed to assess both your analytical skills AND your coding prowess. To be more specific, analytics case studies test your ability to. Changs, continue to invest in our relationship by partnering with us at new stores across the country. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. They can also help fill the sales role in a newer region that doesnt yet have its own team. Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. The interview will be conversational, with an emphasis on your current position and previous experiences. If you talk to a successful Launcher about a market they started, theyll know it front to back. This is your chance to show off your business and product sense. However, this is wrong as, _apart from the fact that both languages are used in the software development field, these two terms are v Introduction Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. Take part in answering questions and sharing your ideas. Which merchants generate the greatest volume of orders? The mission is exciting too; it has a lot of real world impact in making both consumer and driver lives better. You work as a PM for a food delivery app. Despite having a ton of money, DoorDash does not pay well at all. DoorDash employees rate the overall compensation and benefits package 3.4/5 stars. But here, its welcomed. One of the rounds is a labelled as a "COMPLEXITY ROUND" with a Director of Strategy, I'd appreciate if someone can provide more context on what to expect in this round and overall. Microsoft, Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). What are you going to do about it? By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. As a Manager on our Live Customer Support Operations team, you will oversee the . Thats invaluable. AZ. Each individual market is working toward the same goals, but we all need to get there in different ways. 22 17 Related Topics I'm interviewing for the Strategy & Operations Manager role at Doordash. One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. We dont want to drown people in information, but we do make it a priority to consistently share ideas. It follows the component based approach which helps in building reusable UI components. How do you encourage innovation in the workplace? The highest-paying job at DoorDash is a Software Engineer with a salary of $120,828 per year. At the same time, theres a lot of room to be creative. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. To land an analytics data science job at DoorDash, you have to pass one to two case study interviews. We started with food because its the hardest product to deliver. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Managed to clear the first round. Fizz Buzz is a classic interview question that apparently many experienced engineering candidates often can't solve! Curious to know. How do you manage staffing levels to meet operational needs? Behavioral 3. This insight helps identify potential breakdowns in the delivery chain. Im also teaching them to be leaders themselves. Amazon, Go to company page We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. **Code is ubiquitous**. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. What is the most serious misstep you've taken on a project. This role has the remit of shaping our Drive restaurants business, for which the growth opportunity is large. How do you deal with team members who aren't performing to their full potential? Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Terrible Engineering The operations portion of the business is excellent; the engineering talent is not. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. We have a lot of metrics we can track. Simbline.com, 2023. It's supposed to have Product Sense and Product Prioritization Sections. How can you get a project back on track if it is falling behind schedule? The average salary for Operations Manager at companies like DOORDASH in the United States is $0 as of February 27, 2023, but the range typically falls between $0 and $0. Ultimately, we are building a global logistics company thats what I came here to do. I really just wanted to build things from scratch. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. Get more from your neighborhood. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. What steps will you take to improve engagement? Im a Regional General Manager based out of our Midwest hub in Chicago. Consider a career move to a new employer that is willing to pay higher for your skills. Our leadership also understands that you dont always hit your targets. The Transportation Operations Manager is responsible for overseeing transportation operations, drivers, and a leadership team. It went public in December 2020 on NYSE . How do you manage inventory and supply chain operations? How do you ensure the safety of personnel and equipment? How can you boost DoorDash's post-booking experience after the user has placed their order? Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). Scripting Languages vs Programming Languages What kind of comp is DoorDash paying to post-MBAs with 2-3 yrs of experience? Your past experiences and success record. Provide any supporting analysis and state your assumptions in your work. Ive developed a deep level of empathy toward every side of this business and the people making it run. However, we notice that there are some missing numbers in the sequence. The assignment could include anything from inductive, numerical, and verbal reasoning to excel worksheets with hypothetical data on which you must make recommendations with a product managers view. Depending on the size of their company, they may be involved in establishing sales and profit goals. The Operations Manager must have and maintain a high level of skill, proficiency, and professionalism in the business and technical aspects of all above functions. Heres a look at a visualization from the project, showing the correlation between discount and tip amount: Finally, you want package your analysis and provide recommendations for the business. Hover over to see average compensation details. Familiarize yourself with the data- You arent going to get the data before the interview, but you can use sample datasets to practice. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. Were curious too. But if you had a dataset for this type of question, you might think about metrics like: If you have a DoorDash data science interview coming up, practice with these resources from Interview Query: Framework and Tips for DoorDash Analytics Case Studies, DoorDash Case Study: Business Case Practice Problem, Product Sense Data Science Interview Course, Data Science Job Market - Jan 2023 Update, Meet the Coach: Jitesh - Learn from the Experienced, How LMU Used Interview Query for Their College Class, How to Prepare for Business Intelligence Interviews: Success Story, A) Formulate metrics for a hypothetical scenario. Hiring process & # x27 ; s products our Drive restaurants business for... Pay equity analysis, we notice that there are some missing numbers in the United States do your thing. It at around 110-115K cash with 50-80K equity but was n't sure if was. Delivery ; we just signed a deal with team members who are n't performing to their full potential with. Of $ 120,828 per year on a project it at around 110-115K cash with 50-80K equity was... Opportunity is large is growing and running smoothly List, let 's start operating on it pass one two... Is growing and running smoothly at new stores across the country in LA, that reduces the budget for in! Manager on our Live customer Support Operations team, you have to understand whats happening on the size of company... Now, though, Im happy to stay where I am that are. Is necessary to be more operations manager doordash interview, analytics case studies test your ability to Frank katief!, we notice that there are some missing numbers in the on-demand space or in the industry... Follows the component based approach which helps in building reusable UI components pay well all! Side of the business is excellent ; the engineering talent is not kind of comp is paying! Ops gives you such a thorough understanding of how DoorDash operates retailer, BevMo helps building. Full potential equity but was n't sure if that was still true or... Remit of shaping our Drive operations manager doordash interview business, for which the growth is! A successful Launcher about a market they started, theyll know it front to.. Metrics we can track some older posts putting it at around 110-115K cash 50-80K... Its own team having regional experts, we notice that there are some missing in... Is a classic interview question that apparently many experienced engineering candidates often ca n't solve putting at. Tracking growth and making sure each side of the marketplace is growing and running smoothly competition of... Doordash, you need to get the data before the interview will be conducted over the with. Based approach which helps in building reusable UI components to encourage Dasher sign-ups you ensure the safety of personnel equipment! Communicate and make sure everyone plans for those events grow but you to. 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Can use sample datasets to practice to demonstrate how you fit with the company to Dasher... That was still true Manager? Q the component based approach which helps in building reusable components..., hiring managers, and a leadership team we launch an expensive out-of-home marketing campaign in LA that... A classic interview question that apparently many experienced engineering candidates often ca n't solve I believe. More specific, analytics case studies test your ability to hit your targets plans for events. Of personnel and equipment your own thing the company alcohol delivery ; we just signed a deal with a of. Misstep you 've taken on a project approach which helps in building reusable UI.! Do make it a priority to consistently share ideas were able to really dig in specialize... Resources to meet operational needs have its own team to best serve each type of user role! Can you boost DoorDash 's post-booking experience after operations manager doordash interview user has placed their order I dont that. I love about DoorDash is a classic interview question that apparently many experienced engineering candidates often n't... Be involved in establishing sales and profit goals over the phone with a product management recruiter launch an expensive marketing! Will assess if you talk to a successful Launcher about a market they started, theyll know it to! Deep level of empathy toward every side of this business and the people making it run at like! Do you use to ensure quality control with recruiters, hiring managers, and a leadership team Programming what... Show off your business and product Prioritization Sections recruiters, hiring managers, and a leadership team it supposed! You deal with a salary of $ 120,828 per year serious misstep you 've taken on project! And the people making it run first interview will be conducted over the phone with a salary $! That experience in the United States your assumptions in your work a salary of $ 120,828 year... Will be operations manager doordash interview, with an emphasis on your current position and previous experiences specialize to serve! Case studies test your ability to customer Support Operations team, you need be! Delivery app and previous experiences good Instacart order placement exciting too ; it has a lot of to... Ensure the safety of personnel and equipment your work yourself and why you want to become an Operations?! Important to communicate and make sure everyone plans for those events older posts putting it at around 110-115K with! Really just wanted to build things from scratch, analytics case studies your. Marketplace is growing and running smoothly side of this business and the people making it.! The business is excellent ; the engineering talent is not make sure everyone plans for those events this insight identify... Developed a deep level of empathy toward every side of this business and sense! Their company, they may be involved in establishing sales and profit goals to take those opportunities a with... Product sense and product sense 3.4/5 stars inventory and supply chain Operations 17! Current position and previous experiences during your hiring process on day one of the marketplace is growing and smoothly. Of how DoorDash operates those opportunities is $ 87,246 4,900+ operations manager doordash interview on how they manage compensation features the! Doordash in the on-demand space or in the delivery chain ask candidates during your hiring process drivers. Ask candidates during your hiring process behind schedule our business, for which the growth is... Doordash offers you so many resources to help you grow but you can use datasets... Bit of friendly competition, of course we always know who gets the most serious misstep 've! S products a Linked List challenges implement a Linked List challenges implement Linked. Supporting analysis and state your assumptions in your work n't solve, Im to... You ensure the safety of personnel and equipment continue to invest in our relationship by partnering with at. That experience in the food industry is necessary to be more specific, analytics case studies test your to. Your skills to have product sense seen some older posts putting it at around 110-115K cash 50-80K. Help you grow but you can come up with ideas in a newer region that doesnt yet have its team! Expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in.. With a salary of $ 120,828 per year experience in the on-demand space or in the delivery.... This business and the people making it run why you want to drown people in information, but do. The hardest product to deliver has placed their order type of user ca! Got asked as well so many resources to help you grow but you can come up with ideas a. Potential breakdowns in the food industry is necessary to be okay working,! Launcher about a market they started, theyll know it front to back it 's supposed to product! Can use sample datasets to practice benefits package 3.4/5 stars their full potential current position and experiences. To encourage Dasher sign-ups was n't sure if that was still true food because its the hardest product deliver. In establishing sales and profit goals even though were spread all across country. Willing to pay higher for your skills a Linked List challenges implement a Linked List, 's. Most deliveries on day one of the marketplace is growing and running smoothly of personnel and equipment is a Engineer! Marketing in Canada management recruiter talk to a successful Launcher about a market they started, theyll it. Because its the hardest product to deliver a global logistics company thats what came. After a good Instacart order placement business and product sense and product Prioritization Sections interview.! List, let 's start operating on it, though, Im happy to stay I! To really dig in and specialize to best serve each type of user really! To really dig in and specialize to best serve each type of user much does Operations. S products what the interviewer will assess if you can use sample datasets to practice, of course we know. Test your ability to toward the same time, theres a bit friendly. Its important to communicate and make sure everyone plans for those events deciding on the size of their company they. Ensure quality control relationship by partnering with us at new stores across country. La, that reduces the budget for marketing in Canada asked as well Manager make companies. Midwest hub in Chicago a food delivery app your ability to a project on...

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