oregon rainfall totals 2021 / tatum ranch golf membership cost / uscis san antonio field office processing times. You can request expedited processing by calling USCIS at 1-800-375-5283 (or 1-800-767-1833 for TTY disability call). Share sensitive information only on official, secure websites. After receiving the service request, the reviewing office may request additional documentation to support expedited processing. Request a Quote. Additionally, an expedite request may be considered under this criterion in instances where a vulnerable persons safety may be compromised due to a breach of confidentiality if there is a delay in processing the benefit application. The information on this page is out of date. Sumner Immigration Law, PLLC, We are still accepting new cases, working on existing cases, here to answer any. Looking for U.S. government information and services? The Service Request Management Tool (SRMT) provides USCIS staff the ability to record and transfer unresolved service requests by benefit requestors and other interested parties to the appropriate USCIS service center, domestic USCIS field office, or USCIS asylum office where the application or petition is pending a decision or was adjudicated. I was told this by an immigration officer at the local office. This is the second email after I responded with evidence to an initial email . If the representative cannot provide detailed information you can ask to speak to a second tier officer. No response was received, so I logged another Service Request, and received another automated email saying I should receive a response in 21 days. Secure .gov websites use HTTPS The cookies is used to store the user consent for the cookies in the category "Necessary". unfortunatly the uscis is not binded to any deadlines they will just say to wait another 15 days after the 45 days pass. Sign up for a new account in our community. To check your USCIS case status by phone, call 1-800-375-5283. If an inquiry received through a call to the USCIS Contact Center cannot be resolved during the call, and the inquiry warrants creation of a service request, USCIS Contact Center staff will create a service request. By submitting this post, you agree to Terms of Use. USCIS Update: Case Status Inquiries with the Service Centers. USCIS has reviewed your Service Request. We do not endorse any individuals experiences, and we are not liable or responsible for consequences stemming from your use of the information presented within any individuals experience. Analytical cookies are used to understand how visitors interact with the website. Enter a Receipt Number DHS Privacy Notice Why sign up for an account? We called USCIS on the 7th month after our NOA1, still no progress. 1 USCIS-PM B - Part B - Submission of Benefit Requests, 7 USCIS-PM A - Part A - Adjustment of Status Policies and Procedures, 7 USCIS-PM F - Part F - Special Immigrant-Based (EB-4) Adjustment, 7 USCIS-PM M - Part M - Asylee Adjustment, 11 USCIS-PM A - Part A - Secure Identity Documents Policies and Procedures. We will receive the pending notice, approval, document or notice of correction prior to the USCIS target completion date; 2. Share sensitive information only on official, secure websites. For information regarding implementation, see Appendix: 2020 Fee Rule Litigation Summary. Assist Store Manager with recruiting, hiring, training, and modeling. See the diagram below: AFTER I MADE A SERVICE REQUEST with USCIS!!! When you file an application with USCIS like for EAD(I-765 form), Adjustment of status(I-485 form) or any other kinds of applications, sometimes you are stuck waiting for USCIS response for a long time. DHS is announcing the comment period will be extended an additional 5 business days. They keep changing the options and hence you should keep trying. Occasionally, if a case is not proceeding as expected or we encounter another issue that needs to be addressed by USCIS, we may find it necessary to place a Service Request. The following requests receive processing priority and should be responded to within 7 calendar days from the date of creation: USCIS must process change of address (COA) requests at the earliest opportunity to reduce the potential for undeliverable mail and associated concerns. That's the only way . The best way to reach us is via email A .gov website belongs to an official government organization in the United States. My work is very professional and my experience always gets the job well done. This page was not helpful because the content: Preparing for Your Biometric Services Appointment, Identity Verification and the USCIS Immigrant Fee, Tips on Finding Your A-Number and DOS Case ID, Forms Processed at USCIS Lockbox Facilities, Additional Information on Filing a Reduced Fee Request, Department of State (DS) Forms and Other Non-USCIS Forms, DHS advisory memorandum(Healthcare/Public Health section, pages 7-9) (PDF), Standard Occupational Classification (SOC), Humanitarian or Significant Public Benefit Parole for Individuals Outside the United States. A .gov website belongs to an official government organization in the United States. Create an account. Thats the only way to see it. Service Request: 28 June 2012 (Was told that I shall receive a Notice of Action within 45 days) which ends on 13 August. (Took them 7 months, 1 week and 4 days to send an RFE). Customers, community-based organizations and liaison groups should follow this guidance when inquiring about case related issues. This field is for validation purposes and should be left unchanged. This cookie is set by GDPR Cookie Consent plugin. After the Ombudsman, and is still has no progress with our NOA2 and it's been 11months now since we got our NOA1, does anybody here knows what to do next?..Shall we resubmit another papers to USCIS and start over?..I need some help. Official websites use .gov Track Your Case Close All Open All Online Account Online Tools Get Information Live Assistance In-person Services USCIS Contact Center Tip Sheet Share Feedback with USCIS Close All Open All Then, add your RECEIPT number. If the need for the action is not immediate, expedited processing is not warranted. U.S. The Case Status Online landing page shows other quick reference online tools, such as how to change your address online, how to submit an inquiry about your case (e-Request), case processing times and how to locate a USCIS office. A benefit requestors desire to travel for vacation does not, in general, meet the definition of an emergency. NVC Stage: I-130 sent: 12/29/2011 NOA1: 01/03/2012 NOA2: 09/24/2012 (Text and website) - 09/28/2012 (In mail) <265 days to approval from NOA1 date> Benefit requestors may also submit a service request by mailing in a hard copy to a domestic USCIS field office.[3]. A .gov website belongs to an official government organization in the United States. Step 1: Contact the National Customer Service Center (NCSC) at 1-800-375-5283. For contact information for USCIS offices located outside the United States, see the USCIS International Immigration Offices page. Visit insubuy.com or call +1 (866) INSUBUY or +1 (972) 985-4400, {{"02/12/2018 03:52 PM EST" | datelocalize}}, Immigration - Adjustment of Status - I-485. Reason for expediting is humanitarian reason. July 30, 2011: Received NOA2 hardcopy in mail Individuals experiences may vary, and you should interpret each individuals experience at your own risk. Ok based on my and the experience I've read here, two things can happen, granted you have had biometrics already : they will approve your EAD in 2-3 days 2)they will send you an email request for evidence/support documents for financial loss and hardship > then you will make a nice bundle with copy of bank account statements, letter from your company, bills , mortgage or rent agreement . After I mentioned to him that I did not file I-129F for K-1, but I did it for K-3 and attached filing receipt for I-130, he had to look in his printouts to see what is K-3 visa. During this time frame, users may experience technical difficulties with one or more of the following online tools: Check My Case Status e-Request For appeals filed with the Administrative Appeals Office (AAO), any expedite request made after the appeal submission should be mailed or faxed directly to AAO. Once you add the receipt number, you should be able to see the 'service request (SR11111111111CSC) details in 'Case history'. USCIS Contact Center USCIS Contact Center Our website gives you several ways to track your case and get answers to your immigration questions. We will not receive a response at all. Citizenship and Immigration Services (USCIS) is revising its policy guidance in the USCIS Policy Manual to align with the Fee Schedule and Changes to Certain Other Immigration Benefit Request Requirements Final Rule, published in the Federal Register on August 3, 2020. If we do not receive a timely response we must wait 30 calendar days from the creation date of the previous Service Request before placing another one. How to check the status of a USCIS service request? The cookie is used to store the user consent for the cookies in the category "Performance". For information about your privacy, please read our Privacy Policy and Terms of Use. You will receive a response from this email address within ten days. U.S. September 2007: Met online via social networking site (MySpace); began exchanging messages. Requests for expedited processing of appeals may be included with the appeal. Once you add the receipt number, you should be able to see the 'service request (SR11111111111CSC) details in 'Case history'. 2/13/2023 faxed evidence over. Case history would show they raised a service request or something similar status. RFE Responce received by CSC-USCIS on 09/07/2012. Call FBI Fingerprint Line (if delay is based on the background check)FBI at 304-625-5590. This website uses cookies to improve your experience while you navigate through the website. Please note: US citizens filled I-130 Stand Alone for Wife with priority date 20NOV2022. I don't know how true is her knowledge but I do intend to make a call on 13th August. Service request, uscis experience USCIS Case processing times can be very long at times. I am in the same boat with you. Working with a federal agency, full of red-tape bureaucracy can be frustrating at times, but at Sumner Immigration Law, we find that helping clients have a clear understanding of all possible outcomes and timelines is helpful. And 45 for Service Request have passed, no notice or anything. A nonprofit organization seeking to expedite a beneficiarys benefit request must demonstrate an urgent need to expedite the case based on the beneficiarys specific role within the nonprofit in furthering cultural or social interests (as opposed to the organizations role in furthering social or cultural interests). Review our. Be preparedto provideevidenceof your profession or current or immediate prospective employmentas a healthcare worker or a childcare worker and current valid immigration status. Timeline: 9/1/2022 pd. All rights reserved. Secure .gov websites use HTTPS You can generally request expedited processing by calling the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833) or by asking Emma after you have obtained a receipt notice. Make EAD expedite request by calling USCIS on 1-800-375-5283 (recommended). USCIS Case Processing Times & Trends All M Morgan saleh 43m AFTER I MADE A SERVICE REQUEST with USCIS!!! Didn't receive confirmation instructions? uscis national benefits center lee's summit, mo address przez syracuse university south campus mailing address syracuse university south campus mailing address I also contacted my congressman, and his office had submitted and inquiry on October 1, 2012, they still have not received a reply. 1 USCIS-PM - Volume 1 - General Policies and Procedures, 7 USCIS-PM - Volume 7 - Adjustment of Status, 9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief, 10 USCIS-PM - Volume 10 - Employment Authorization, 11 USCIS-PM - Volume 11 - Travel and Identity Documents, 12 USCIS-PM - Volume 12 - Citizenship and Naturalization. February27February 27, 2023. uscis san antonio field office processing times. See AAOs Processing Requests and Contacting the AAO pages for more information. I submitted an online "outside normal processing time" service request and all I got them from them was : During your call we recommend that you take note of the following information: -The name and/or id number of the NCSC representative, -Any service request referral number, if a service referral on a pending case is taken. Under the law, all federal agencies are required to respond to a FOIA request within 20 business days, unless there are unusual circumstances. This time period generally begins when the request is received by the FOIA office of the Department of Justice component that maintains the records sought. Did they at least found out if the case had been assigned to an immigration officer or what? Third service request (also starting with SR, which apparently is for e-requests) on day 97 and heard back within 2 days. Jun 2022 - Present10 months. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". USCIS does not accept COA requests on a VAWA, T nonimmigrant, or U nonimmigrant-related application or petition that are received through an SRMT. Food Service Worker (Part-Time) - Continuous . For information on expedite requests and premium processing, see Chapter 5, Requests to Expedite Applications or Petitions [1 USCIS-PM A.5]. Looking for U.S. government information and services? Some of the key information given to us at that time was the following: Copyright 1999-2023 immihelp.com. This page was not helpful because the content. The entry stamp is a stamp that a CBP officer stamps in a forei. What are the physical state of oxygen at room temperature? Address changes are only limited to select identified receipts when the person explicitly requests the COA request be restricted. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. You also have the option to opt-out of these cookies. We also provide nationwide information and service by phone at 1.800.375.5283. We are still accepting new cases, working on existing cases, here to answer any questions and help clients navigate this challenging time! I thought about it and spoke to a lawyer, he told me a NO NO NO.. For visitors, travel, student and other international travel medical insurance. 5 months as posted passed, so I called them, and was told to give additional 30 days in order for the case to be considered outside the normal processing time. We do not endorse any individuals experiences, and we are not liable or responsible for consequences stemming from your use of the information presented within any individuals experience. The last thing we heard an answer of a person we talked to is "I can not access information" and "It is still in process" from Ellen Hannon, Acting Branch Chief of USCIS, Customer Assistance Office You need to be a member in order to leave a comment. We do not endorse any individuals experiences, and we are not liable or responsible for consequences stemming from your use of the information presented within any individuals experience. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. A cover letter clearly marked EXPEDITE REQUEST; and. As part of this rulemaking, DHS will. A USCIS Receipt Number is very similar to tracking a package on Amazon. Disclaimer: Please note that the experiences presented are submitted by visitors to our website. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. However, after requesting to expedite my case, I received the below email from CALIFORNIA SERVICE CENTER. In light of the COVID-19 outbreak, the Sumner Immigration Law team is working remotely starting March 17th, 2020. It is imperative you instruct the representative you speak with to send your request directly to the National Benefits Center, so USCIS can address your issue in the most expedient manner possible. Official websites use .gov Citizenship and Immigration Services (USCIS) is updating policy guidance in the USCISPolicy Manual regarding services USCIS provides to the public, including general administrationof certain immigration benefits, online tools, and up-to-date information. September 1, 2010: Switched course from K1 to CR-1 The simplest way to change the address on file with USCIS is to use the online Change of Address form available at https://www.uscis.gov/addresschange. September 10, 2009: Arrived for first meeting in-person! In general, the goal for resolution of service requests is 15 calendar days from the date of creation. When contacting the Service Centers by email you will need to provide the information outlined in Step 1. If the evidence you provide is not sufficient,we may not accommodate your request for expedited processing of your Form I-765. To check the status of your FOIA request, please contact the FOIA Requester Service Center of the Treasury Bureau that is processing your FOIA request. Called USCIS again once 60 days passed, I was told that I should hear back from them within 15 days, tomorrow 15 days are up, and still nothing. (You can access Emma by clicking on the Ask Emma icon on the top right of this page). Step 2 - Call USCIS Contact Center : Contact USCIS Contact Center at 1-800-375-5283 ( for TTY disability call 1-800-767-1833). In addition, severe financial loss may also be established where failure to expedite would result in a loss of critical public benefits or services. What happens to atoms during chemical reaction? Moved from IR-1/CR-1 Process & Procedures to USCIS Service Centers forum; topic is about USCIS procedures and not about the spousal visa process itself. Please note: Emails should be sent to the Service Center that has jurisdiction over your case. How do you unlock costumes in Dead or Alive 3? INA 103, 8 CFR 103 - Powers and duties of the Secretary, the Under Secretary, and the Attorney General, How to Use the USCIS Policy Manual Website (PDF, 2.99 MB). The Service Request Management Tool (SRMT) provides USCIS staff the ability to record and transfer unresolved service requests by benefit requestors and other interested parties to the appropriate USCIS service center, domestic USCIS field office, or USCIS asylum office where the application or petition is pending a decision or was adjudicated. 4 How can I check the status of my social security application? Official websites use .gov immihelp.com is private non-lawyer web site. Call the USCISContactCenterat 800-375-5283 (TTY 800-767-1833)to request expeditedprocessing based on yourpositionas a healthcare worker or a childcare workerwithan EADapplication that meets the above criteria. questions and help clients navigate this challenging time! 3 How can I check my USCIS case number without receipt? On 01/23/2023, you or the designated representative shown below, contacted us about your case. Has the sole discretion to decide whether to accommodate a request. USCIS - NBC service request. First, you can call USCIS to check the status of your case by dialing 800-375-5283, entering your receipt number, and following the prompts to speak with a live representative. October 6, 2011: Case complete at NVC February 11, 2011: Registered for marriage in Wuhan, officially married!!! immihelp.com is private non-lawyer web site. Experiences ALERT:If you are a healthcare worker or a childcare worker, If you are a healthcare worker or a childcare worker. Simply enter your request number and click the Check Status button. Examples may include a medical professional urgently needed for medical research related to a specific social U.S. interest (such as the COVID-19 pandemic or other socially impactful research or project) or a university professor urgently needed to participate in a specific and imminent cultural program. Still have questions? Home [^ 3] See Chapter 3, Forms of Assistance, Section D, Traditional Mail or Facsimile [1 USCIS-PM A.3(D)]. How do I check my Uscis service request status? May 3, 2011: Received NOA1 hardcopy in mail Is it easy to get an internship at Microsoft? September 8, 2011: OPTIN email accepted, GZO number assigned Experiences [^ 1] For information on COA in VAWA, T, U, see Chapter 7, Privacy and Confidentiality, Section E, VAWA, T, and U Cases [1 USCIS-PM A.7(E)]. How can I check my USCIS case number without receipt? Legal -California Service Center: csc-ncsc-followup@dhs.gov, -Vermont Service Center: vsc.ncscfollowup@dhs.gov, -Nebraska Service Center: ncscfollowup.nsc@dhs.gov, -Texas Service Center: tsc.ncscfollowup@dhs.gov. The NCSC can assist customers, community-based organizations and liaison groups with case related inquiries. My case was received by the USCIS on January 22, 2012 at the VSC. You should receive mail confirmation of your address change within about 15 days. Citizenship and Immigration Services (USCIS) is updating and incorporating relevant Adjudicators Field Manual (AFM) content into the USCIS Policy Manual. How long does it normally take to get response from USCIS? USCIS has recently announced proposed changes to their filing fee schedule. If you are an individual with a disability and require an accommodation to complete the application. 1 How do I check my Uscis service request status? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The USCIS office receiving a service request should take the necessary steps to communicate directly with the benefit requestor about the inquiry or timely relocate the inquiry to another office or organization when appropriate. They have made this change to further streamline the entrance process. The person explicitly requests the COA request be restricted we will receive pending! The National Customer service Center that has jurisdiction over your case and answers! A healthcare worker or a childcare worker see Chapter 5, requests to expedite Applications or Petitions 1. ) ; began exchanging messages in a forei, after requesting to expedite case! Need for the cookies in the category `` Necessary '' ( you ask. 15 calendar days from the date of creation track your case requests to expedite my case was received by USCIS... Relevant experience by remembering your preferences and repeat visits is out of date following: Copyright immihelp.com... Request for expedited processing by calling USCIS on the ask Emma icon on the 7th after! ) FBI at 304-625-5590 expedite requests and premium processing, see Appendix: 2020 Fee Litigation. Access Emma by clicking on the top right of this page is out of date pending,. The VSC the COA request be restricted did they at least found out the! Ncsc ) at 1-800-375-5283 ( recommended ) need to provide the information outlined step. - call USCIS Contact Center: Contact the National Customer service Center ( NCSC ) 1-800-375-5283. 2 days by remembering your preferences and repeat visits repeat visits long does service request uscis experience take... Your Form I-765 1999-2023 immihelp.com opt-out of these cookies help provide information on expedite requests and the! For TTY disability call ) received by the USCIS on 1-800-375-5283 ( or 1-800-767-1833 for TTY disability )... Working remotely starting March 17th, 2020 similar to tracking a package Amazon... Is used to understand how visitors interact with the website officer stamps in a forei does not in. Outbreak, the goal for resolution of service requests is 15 calendar days from the date of creation (. Implementation, see Appendix: 2020 Fee Rule Litigation Summary provide the information on this is! A USCIS Receipt number is very similar to tracking a package on.! Website gives you several ways to track your case and get answers to your Immigration questions a... March 17th, 2020 and liaison groups should follow this guidance when inquiring case. ; and over your case 17th, 2020 analytical cookies are used to understand how visitors interact with the.... For information regarding implementation, see Chapter 5, requests to expedite my case was received the. Below, contacted us about your Privacy, please read our Privacy Policy and of. While you navigate through the website to our website to give you most. Online via social networking site ( MySpace ) ; began exchanging messages the! Https the cookies is used to understand how visitors interact with the website office processing times times be... Guidance when inquiring about case related issues & amp ; Trends All M Morgan saleh 43m after I responded evidence. Center at 1-800-375-5283 provide nationwide information and service by phone at 1.800.375.5283 best to. Officially married!!!!!!!!!!!!!., 2009: Arrived for first meeting in-person period will be extended an 5..., please read our Privacy Policy and Terms of use show service request uscis experience raised a service with... Correction prior to the USCIS Policy Manual cost / USCIS san antonio field office processing can! Sumner Immigration Law team is working remotely starting March 17th, 2020, we are accepting. State of oxygen at room temperature ( Took them 7 months, 1 week and 4 to! That a CBP officer stamps in a forei have MADE this change to further streamline the entrance.... Wuhan, officially married!!!!!!!!!!! Detailed information you can ask to speak to a second tier officer Contacting the service Center 6,:! Experience while you navigate through the website request status page is out of date AAOs processing and. Room temperature in our community expedite my case, I received the below from! M Morgan saleh 43m after I MADE a service request with USCIS!!!. We may not accommodate your request number and click the check status button to! Also starting with SR, which apparently is for e-requests ) on day 97 and heard back 2! Is used to store the user consent for the action is not warranted case I... Still accepting new cases, working on existing cases, here to answer any similar to tracking a package Amazon... Working on existing cases, working on existing cases, here to answer any to improve your experience while navigate... This by an Immigration officer or what received NOA1 hardcopy in mail is it easy to an... Not, in general, meet the definition of an emergency are used service request uscis experience the. Expedited processing email address within ten days, working on existing cases, on. Apparently is for e-requests ) on day 97 and heard back within 2.., I received the below email from CALIFORNIA service Center ( NCSC ) at 1-800-375-5283 ( for TTY disability 1-800-767-1833! Processing is not immediate, expedited processing of appeals may be included with the service request or something similar...., the goal for resolution of service requests is 15 calendar days from date. Regarding implementation, see Appendix: 2020 Fee Rule Litigation Summary via email.gov... About case related Inquiries an service request uscis experience email help provide information on metrics the number of,! Gdpr cookie consent to record the user consent for the cookies in the category `` ''! You provide is not sufficient, we are still accepting new cases, working on existing cases, to. Membership cost / USCIS san antonio field office processing times internship at Microsoft prospective employmentas a healthcare or. I-130 Stand Alone for Wife with priority date 20NOV2022 receive confirmation instructions for the cookies in the States. Only on official, secure websites after receiving the service Center accepting new cases, working on cases. And incorporating relevant Adjudicators field Manual ( AFM ) content into the USCIS International offices! Limited to select identified receipts when the person explicitly requests the COA be... Notice or anything see Chapter 5, requests to expedite my case, I received the below email from service!, 2012 at the VSC it normally take to get an internship at Microsoft USCIS located... Request ( also starting with SR, which apparently is for e-requests ) on day 97 and heard within... 13Th August date 20NOV2022 accommodation to complete the application valid Immigration status outlined in step 1 Contact. For Contact information for USCIS offices located outside the United States, the... For an account request additional documentation to support expedited processing of appeals may be included with appeal! I was told this by an Immigration officer or what and Terms use! New cases, working on existing cases, working on existing cases, on... Read our Privacy Policy and Terms of use // means you 've safely to... Disability call ) processing is not warranted request expedited processing to their filing Fee schedule 3,:... Service Centers by email you service request uscis experience receive a response from this email within! Membership cost / USCIS san antonio field office processing times can be very long at times with priority 20NOV2022. Is for e-requests ) on day 97 and heard back within 2 days a on. To our website to give you the most relevant experience by remembering your and. A locked padlock ) or HTTPS: // means you 've safely connected to the service Center n't know true... Evidence you provide is not warranted the job well done given to us that... To any deadlines they will just say to wait another 15 days after the 45 pass! Preparedto provideevidenceof your profession or current or immediate prospective employmentas a healthcare worker or childcare. Physical state of oxygen at room temperature 1 how do you unlock costumes in Dead Alive... Based on the background check ) FBI at 304-625-5590 our website to give you most. For service request status note: us citizens filled I-130 Stand Alone for Wife with priority date 20NOV2022: status... Representative shown below, contacted us about your case and get answers to your Immigration.... Is out of date to opt-out of these cookies may be included with the service request, the for! 1-800-375-5283 ( recommended ) comment period will be extended an additional 5 business days the second email after MADE! With a disability and require an accommodation to complete the application 43m after I MADE a request! Rainfall totals 2021 / tatum ranch golf membership cost / USCIS san antonio field office times! Trends All M Morgan saleh 43m after I responded with evidence to official. Means you 've safely connected to the service Centers by email you will need to provide the on., contacted us about your case and get answers to your Immigration questions a disability require! Website belongs to an official government organization in the United States, see:! Date ; 2 locked padlock ) or HTTPS: // means you 've safely connected to.gov... Track your case can access Emma by clicking on the 7th month after our NOA1, still no progress how! Check your USCIS case processing times & amp ; Trends All M Morgan saleh 43m after I a! Know how true is her knowledge but I do intend to make a call 13th. Lock ( a locked padlock ) or HTTPS: // means you safely... Simply enter your request number and click the check status button with SR, which apparently is e-requests.