Buyer beware! Actually from DiversDen a couple times and Live Aquaria as well. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. They all came packaged extremely well. The last one died after a few hours. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. It has fish of all sorts, plants, coral, cleaner packs, and more. . Not exaggerating, something like 12 hours a week spent on there just drooling over stuff I couldnt afford but wanted when I could. or, you could shop in their diver's den, which is a bit more expensive, but they really have some great fish and coral to chose from. I received it on 7/22/20222 and the 7 day warranty covered it to 7/13/2022. Copyright 2023, LiveAquaria. Good packing and shipment of fish/plants. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Gain valuable information and tips on stocking your aquarium. Two weeks no answer. For a better experience, please enable JavaScript in your browser before proceeding. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. They hold on to your money for weeks just "in case" they get a shipment in. You will need to do lots of water change. Please BEWARE the fish are sick and will die and your money you will not get back!!! Foster and Smith and LiveAquaria! This was many years ago and they have since built up their reputation again, but every once in a while you will see a negative review just because those people do not like Petco for whatever reason. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! Do not buy from this company, they should be shutdown!!!!! all at . We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! i had been wanting to get one for a while and had a hard time finding one. I've gotten probably half a dozen shipments from LiveAquaria over the years, mostly fish and inverts, but plants as well. The fish sent looked nothing like on their website. Live Aquaria it is! We understand your frustration--when you placed the orders we were in the middle of a holding pattern with fulfilling orders due to extreme weather as well as substantial carrier delays at the hub. Please reach out to me privately with detailed order information. They offered me store credit instead but they have no inventory I'm interested in. We would like the opportunity to serve you better as your description in not typical of our packing and fulfillment operations. I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. absorption of minerals from food. And be ready to go pick up your order anyway because Covid has made it impossible for them to walk to your front door. Acclaimed them to my tank with just a few catfish in it. Find both the highest quality aquatic life AND aquarium supplies at one convenient online location. https://www.facebook.com/profile.php?id=100088998683369. I have ordered several ,times from them . LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. The checkout experience is a little clunky and could be updated. Hello Sarah, I apologize we didn't see this sooner. They gave me a store credit of $10. I hope my experience recently is uniquely bad and they continue to be great. Free shipping should be a lower amount. SoI thought I'd give them another chance. Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. Good afternoon Louis, I will look into the other websites with positive ratings and or just go back to my local fish store. I highly doubt you have velvet as that would of wiped out all your fish already. Divers Den is outstanding, probably the best. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! I ordered BLONDE tux guppies. . Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Go local. Some eventually died and some I was able to save in my hospital tank. Shipping bags arrived leaking lost most of the water from one bag. Eventually got it the next Tuesday. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! Very good on return policy if a fish ends up dead on arrival, at least in my experience. They just take your money and send you sick fish. Foster & Smith itself was shut down earlier last year. Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. I ordered 2 cichlids last Thursday. LiveAquaria offers 7 total features. We'll see what happens to fish #5. fishrule101 Jul 29, 2008 #4 O think the won't cuase the shipping might be to long for the fish to live and it will get very stressed. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. Domain age, Of that 60%, 100% of the animals were sick in some way. They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. Wish I knew not to buy from Liveaquaria. Companies can ask for reviews via automatic invitations. I don't believe they were only in their bags for 24 hours. I havent bought any livestock. Very rude customer service that is replies every few days. Medical Information Search 75 snails. Weird. 6 hours later I get a shipment notification on the original. well worth it in my experience. View Newsletter Codes. Thank you for sharing your positive experience. All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. All rights reserved. Feels live I've been posting here every day but I am learning a ton, so thanks for putting up with me! Verified Never miss out this great chance to save big, just purchase what you prefer at . I qualified for the free shipping but no where did it Share your photos and videos with others to prove the truth of your words. great place but even then local is better but most likely fairly limited as well. Has been my go to place. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. The Lounge & Introductions. So I called out sick the next day to be home to receive. SSL certificates, August 25, 2021 0 LiveAquaria is an amazing site and everything that I have ever gotten has arrived alive and I tell my friends and family about them all the time. Not happy with this company. This company does not typically respond to reviews. Cool fish, make sure it's eating prepared foods like pellets or frozen. New to Saltwater & Reef Aquariums? Its just guppies folks. Arrived today. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. . People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. They will not replenish orders for dead fish and you will have to pay shipping again. Not what I ordered, but okay I'll keep them. 2 avery_rt 3 mo. Luckily, I was home. Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. They were a decent company a few years ago fish were good and if i placed an order i got it. I will never even consider purchasing from Live Aquaria again. Source code, All my other online ordered fish for other sellers came dead or with some for of disease. Thankfully nothing spread to the fish I already had! Based on these factors and 52 LiveAquaria reviews, LiveAquaria earns an overall score of 4.1 out of 5.0 points. i trust saltwaterfish.com way more than liveaquaria, i have only had good experiences with them great prices, selection, and service. Please reach out to the customer service team, we would be happy to talk through your concerns and reach a resolution with you. https://www.liveaquaria.com/article/157/?aid=175 Rhinelander, WI 54501. Beware - scam!!! I get all my tangs from there in excellent health. Service 11 Value 11 Shipping 11 Returns 11 Have a good day! They do not really actually refund your money when the fish die. 1,015. Review score. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. Don't miss such a good opportunity. Thats interesting. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. LA fish can be a little touchy depending on what you order. Live Aquaria offers aquatic life and aquarium supplies. We ALL make mistakes. Thank you for allowing us the opportunity to review/resolve. Today's biggest discount: your purchase. We also ensure all reviews are published without moderation. I would say that about 60% of my orders actually arrived alive. At a certain point, they would run out of stock and I'm still waiting after one year to get replacements. Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. Terrible experience. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. Keep up the good work! Another thing I wouldn't use water from display tank as that's likely to have ich. I've ordered multiple times and it's always been a pleasure. I was waiting. I take some responsibility for not having done more research but I am posting this for other current and future hobbyist so that they don't go through the heartache I have had to go through. Good day, Jess. You may as well throw away your money if you order from them, because they sell sick fish and charge an enormous amount for shipping. 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